Help Center
Welcome to the Ubendo Help Center. Here you’ll find answers to common questions
and guidance on how to use our dating platform safely and confidently.
About Ubendo
Ubendo is a modern dating and social connection platform created
to help people discover meaningful connections beyond simple swipes.
We believe that real relationships start with authenticity, respect, and trust.
Our mission is to build a safe and welcoming space where individuals can be
themselves, explore new connections, and create genuine experiences with
people who truly resonate with them.
Account & Profile
- How do I create an account?
Sign up using your email and complete your profile with photos and personal information.
- How can I edit my profile?
Go to your profile settings and update your photos, bio, and preferences.
- How do I delete my account?
You can delete your account anytime from account settings or by contacting support.
Matching & Messaging
- How does matching work?
Matches are based on preferences, location, and mutual interest.
- Can I message anyone?
Messaging is available only after a mutual match.
- Why can’t I send messages?
Make sure you have a match and that your account is not restricted.
Safety & Privacy
- Is Ubendo safe?
We provide tools to report and block users, but always use caution when interacting with others.
- How do I report a user?
Use the report option on the user’s profile or conversation.
- Does Ubendo share my personal data?
No. We do not sell personal data. See our Privacy Policy for details.
Payments & Subscriptions
- Is Ubendo free?
Ubendo offers free features and optional paid upgrades.
- Can I cancel a subscription?
Yes, subscriptions can be managed through your account or app store settings.
Contact Support
Still need help? Our support team is here for you.
📧 Email: support@ubendo.com